If you experience an accident in your working hours, you should always do the following:
If it is a serious accident, stay at work and call 112. Tell them that it is a work accident. This will ensure that all relevant authorities are immediately involved.
Tell your boss
It is important of tell your boss about your injury immediately so that it can be notified to the Occupational Injury Authorities (Arbejdsskadestyrelsen). Some employers "forget" to report the injury, so make sure your injury is reported.
Contact your doctor immediately
If you get an injury at work, do not wait longer than two days before contacting your doctor. This makes it easier to prove that the damage stems from an incident at work. Your injury must be described in your journal the day you come to the doctor. If your boss fail to report your injury, you and your doctor may report it.
Go to the doctor on a regular basis
Keep on going to the doctor with a gap of a maximum of two weeks. In this regard, it is good to have a regular interview with the doctor about treatments and medical examinations.
Report that you are sick to your boss
You should not work if you are hurt. It's important to talk with your boss about it, so that you can stay home. If your employer has a collective agreement then you are probably entitled to pay during your sickness, but it depends on the collective agreement.
Contact your union
Contact your trade union to learn more about your rights.
A work injury case
If you have experienced an accident during your working hours, it is a work injury, even if the accident is not directly caused by your workplace.
The accident will be covered by the law about occupational Injury, and your employer's occupational-injury-insurance will cover your claim for damages, regardless of whether your employer can be blamed for your injury. Your employer is obligated by law to have such an insurance.
If the accident is caused by someone else's mistake or neglect, for example. your employer, a colleague or a third party, you can also make a claim against them.
The injuries that can be recognized as occupational injuries can be both physical and mental injuries; and if there is a correlation between the accident and the damage, you will usually receive compensation under the law.
An occupational injury must be reported to the Labour Market Insurance (Arbejdsmarkedets Erhvervssikring), and this must be done in immediate connection with the occupational accident or as soon as possible. It is the employer who has to report the damage, but if this does not happen, you or your doctor may report it to the Labour Market Insurance.
According to the law, there is a reporting period of 1 year from the time of the occupational accident, but it is important that the case be notified immediately, while the conditions surrounding the occupational accident are still in remembrance.
The Labour Market Insurance will then process the case, investigating whether an accident is covered by the law and whether the injured person is entitled to a loss of damages. Occupational Safety and Health Insurance will keep the employer's insurance company informed about the case and its results, but often the employer will not be directly involved in the proceedings.
The processing time of the Labour Market Insurance may be long, which is also due to the fact that in most situations it will take some time before medical assessment can be made of whether an injury has caused lasting consequences.
The Labour Market Insurance collects all relevant information about your medical and income conditions before and after the occupational injury. They may also ask you to be examined by one or more specialist doctors.
Remember to document your injury
In general, following a occupational injury, it is of the utmost importance that you continuously document the accident and injury. This means that you must ensure that you get to a doctor, specialist physician, physiotherapist, etc., partly to be treated for your injuries, but also so that you can subsequently prove that you, for example, has been incapacitated for a long period of time.
Be aware that the doctor notes your injuries and symptoms in the journal, even though you do not expect them to last for long. If later it appears that your injuries are permanent, you can show that the injuries have been "from the start" and thus due to the occupational accident.
You should also try to gather information and documentation about the accident. You can do that for example by asking for your employer's notes about the accident or by gathering information about the employer's subsequent handling of the occupational accident, for example information to safety committees, etc. You can also secure phone numbers of any witnesses.
Compensation for work injuries is very complicated stuff and you should contact your trade union for help and support.